Shipping & Collection
DELIVERY
Our Delivery Options:
- Door to door delivery through ARAMEX.
- 2. Door to door delivery through PUDO.
ARAMEX DELIVERY
There are no deliveries on weekends or public holidays - all orders will be dropped of in the drop box on Monday.
ARAMEX will deliver to your physical address, Monday to Friday, 8 am to 5 pm. If you are at a business address during working hours then please register these details for your courier delivery unless someone is at home to sign for your parcel.
If you live in the main city center then the approximate shipping time is 2- 3 working days, nationwide. If you live in an outlying area delivery may take up to 7 working days.
PAXI STORE DELIVERY
Enter the PAXI Store address in the delivery address section. Once your parcel is dropped off at PAXI.
PAXI will send update sms's regarding the parcel and when it has arrived at your local PAXI store you can collect your parcel using your Proof of Identity (ID, passport or driver's license) and the collection PIN you received via SMS.
Late Deliveries
Unforeseen circumstances like adverse weather, load shedding, hijacking, strikes, pandemics, or supplier issues could prolong the delivery time. It's rare, but it can happen. Late delivery is not grounds for refund or cancellation of already shipped orders but if you are in any way concerned about the current location of your parcel and ETA of delivery, please contact us with your order number so that we can follow up for you.
COLLECTIONS
We offer FREE pop up collections too, so if you can collect from Picnic & Thrift (Johannesburg) or The Vintage Thrift Fair (Pretoria) you can choose this optional checkout.
Pop up dates are confirmed via email.
If you have arranged to collect and do not pitch up on the arranged day, your parcel will be shipped at the ARAMEX shipping rate of R99.